Access Rights

Access right is a possibility to view some system objects and perform allowed actions over them. There are five access levels: from simple viewing to management.

Who Defines Access Rights

Access rights are defined primarily by service manager. However, the administrator can also control access, and in some case it can be done by end users on the monitoring site.

Who Owns Access Rights

Rightholders can be any system users (end users, managers, etc). The rights for each of them are defined individually in user properties dialog on the tab Access to objects. The rights can be reassigned at any moment.

What Can Be Accessed

A user can obtain access to any system objects:


A user can get possibility to see unit location on the map, observe its parameters (such as speed, altitude, sensors values), execute commands over this unit, send messages, receive notifications on unit activity, generate reports, etc.


One user can have access to others. Then this user can edit them, define their rights, etc, for example, as it is done by service manager.


Access to an account assumes access to all its contents that is geofences, POI, report templates, notifications, jobs, routes, drivers. Access to an account assumes also that the user can create such objects.

Unit groups

When assigning rights to unit group, they are applied to any unit belonging to the group. This rule works in the direction of increasing rights. It means you can assign a higher access level to units in group but not cut down access rights if a higher level was assigned earlier.

Access Levels

Five access levels exist in the system.


Any access is denied, and is a user cannot either see the object or do something with it.


A user that has such rights can only see the object and view its properties but not edit them. If the object is an account, it means that the user will get the right to view all objects belonging to this account. If the object is a unit group, the user gets the right to view all units included in this group. However, if before that the user has had more rights to some unit from this group, these rights will remain.

Execute commands

A user having this access level can execute commands over units, for example, request location or send a message to driver. This right has sense for units and unit groups. If it is applied to accounts or users, then it is equal to the previous level - view.


This access level allows user to perform all above-mentioned actions and in addition change objects' properties. If this level is applied to an account, the user can edit objects belonging to this account: create, update and delete geofences, places, report templates within this account.


A user obtains a complete control over an object, even can delete it.

Assigning Rights

The rights are assigned to each user individually when creating, copying or updating the user, on the Access to objects tab. Other ways to define rights is when configuring a unit (or unit group) on the Accessors tab.

:!: To assign access rights you need to have manage access both to objects to which you set rights, and to users to which you give rights.

Through User Properties

Open user configuration dialog and go to the Access to objects tab. On the left there is the objects tree (units, unit groups, users, accounts), on the right there are several radio buttons which represent different access levels. In the objects tree select needed objects and assign the access to them using radio buttons on the right. In accordance with rights assigned, items acquire a background of the corresponding color. To save changes, push OK.

:!: Hint.

If you have less than 100 objects, the full list of available objects is displayed when you open the tab. If you have more than 100 objects, the list is empty, and you need to apply the filter to search and display objects. On the bottom of the dialog enter request text using wildcard symbols * (replaces any number of characters) and ? (replaces one character). After entering a text, press Apply. Search results will be displayed on the list.

To select several objects at once, use <ctrl> and <shift> keys. Hold any of these keys and click on a tree node, this node will be selected entirely with all its items. Holding <ctrl> key it is possible to select several objects clicking on them in a random order. Holding <shift> key it is possible to select several objects going in succession. To do this, click on the first item and then on the last item in the succession.

Through Unit Properties

Open unit properties dialog and move to the Access for users tab. On the left there is a list of all users available. On the right you assign for them access level to the unit. Here <ctrl> and <shift> keys are used in the same way.

Through Unit Group Properties

In a similar way access rights on unit groups are assigned. When creating, updating or copying a group, move to the Accessors tab. Remember that rights assigned here are applied to each and every unit in the group. Here you can increase rights only and not vice versa.

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