Wialon help center has been launched

From June, 2021, docs.wialon.com is to be discontinued. Please look for answers to your questions in the new help center.

Starting June, after visiting docs.wialon.com, the system will redirect you to the Wialon help center. By the way, we kindly recommend you to update the links in your bookmarks or notes.


The data sent by trackers is processed and stored in the database in the form of messages.

On the Messages tab you can view all messages received from units (coordinates, parameters, speed, etc.), as well as SMS messages received from them, commands sent to units and events registered in units history. Besides, this data can be exported to a number of formats.

To open the Messages tab, select a corresponding name in the top panel or click on the necessary item in the main menu customizer. The workspace of the panel can be divided into four blocks:

  • in the left top corner you can set the parameters of your request;
  • in the bottom left part there is the statistics for current request or a panel to export/import messages;
  • in the top right section there is the map;
  • at the lower right section there are messages themselves.

The sectors can be resized (the left ones — in width, the right ones — both in width and height). To do this, click on the border between them with the left mouse button and while holding it, move the border to the right/left or up/down. At the same time, if less than 10% of the map is left while expanding the lower sector, the map automatically collapses. To return it, press on the line under the top panel.

Was this helpful?
Thank you!