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user:monitor:cmd [25/07/2018 12:47]
tagr vean
user:monitor:cmd [26/09/2018 09:59] (current)
tagr
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 ===== Executing Commands from the Monitoring Panel ===== ===== Executing Commands from the Monitoring Panel =====
  
-Command ​can be sent from the //​Monitoring//​ panel. This option must be activated in the [[user/​monitor/​icons|Monitoring panel customizer]]. The button can have different looks:​\\ ​+A command ​can be sent from the //​Monitoring//​ panel. This option must be activated in the [[user/​monitor/​icons|Monitoring panel customizer]]. The button can have different looks:​\\ ​
 {{:​icons:​cmd.png?​nolink}} there are available commands for the selected unit;\\ {{:​icons:​cmd.png?​nolink}} there are available commands for the selected unit;\\
 {{:​icons:​cmd-gprs.png?​nolink}} there are GPRS commands among the available ones;​\\ ​ {{:​icons:​cmd-gprs.png?​nolink}} there are GPRS commands among the available ones;​\\ ​
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 :!: //​Note.//​\\ ​ :!: //​Note.//​\\ ​
-To send a command to a group of units, it is necessary ​that this command be registered in the propertis ​of each of these units on the //​Commands//​ tab and have the same name. If, when sent to several units, the command is called the same, but belongs to a different type and the parameters are not specified, then the command is sent without parameters and, as a result, cannot be executed.+To send a command to a group of units, it is necessary ​for this command ​to be registered in the properties ​of each of these units on the //​Commands//​ tab and have the same name. If, when sent to several units, the command is called the same, but belongs to a different type and the parameters are not specified, then the command is sent without parameters and, as a result, cannot be executed.
  
 ===== Chat with Driver ===== ===== Chat with Driver =====
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 The operator (dispatcher) can exchange messages with [[user/​drivers/​drivers|drivers]]. To do this, select the //Send message to driver// command and enter the text.  The operator (dispatcher) can exchange messages with [[user/​drivers/​drivers|drivers]]. To do this, select the //Send message to driver// command and enter the text. 
  
-In case the driver answers, the message appears in a special pop-up window. A new message can be accompanied by a sound (see [[user/​set/​general|User Settings]]). If you have unread messages, the number of them is indicated in the red circle next to the chat icon in the bottom panel. If there are any messages in the window (either read or unread), the icon itself is active which means it is coloured ​and can be clicked on.   +In case the driver answers, the message appears in a special pop-up window. A new message can be accompanied by a sound (see [[user/​set/​general|User Settings]]). If you have unread messages, the number of them is indicated in the red circle next to the chat icon in the bottom panel. If there are any messages in the window (either read or unread), the icon itself is active which means it is colored ​and can be clicked on.   
  
 {{ :​monitor:​cmd3.png?​nolink }} {{ :​monitor:​cmd3.png?​nolink }}
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 Newly received messages are added to the top of the list. Unread notifications have a blue background by default. To expand/hide the full text of a message, use the switch button (+/-) or click on the header of the notification outside the text.  ​ Newly received messages are added to the top of the list. Unread notifications have a blue background by default. To expand/hide the full text of a message, use the switch button (+/-) or click on the header of the notification outside the text.  ​
  
-When clicking on a message, the map is centred ​on the place where this message was sent. When clicking on the unit name, the map is focused on its last location. ​+When clicking on a message, the map is centered ​on the place where this message was sent. When clicking on the unit name, the map is focused on its last location. ​
  
 To delete a message, click on the cross to the right of its title. You can also delete the read messages or all messages if you use the appropriate buttons at the bottom of the messages window. The window is closed automatically when you delete all messages. If the online notifications window is closed by clicking on the grey cross in the upper right corner, the window stops appearing automatically when new notifications are received. Click on the corresponding button in the bottom panel to open the window. To delete a message, click on the cross to the right of its title. You can also delete the read messages or all messages if you use the appropriate buttons at the bottom of the messages window. The window is closed automatically when you delete all messages. If the online notifications window is closed by clicking on the grey cross in the upper right corner, the window stops appearing automatically when new notifications are received. Click on the corresponding button in the bottom panel to open the window.
  
-In addition, the window itself can be dragged around the screen and resized. The position and size of the window ​is remembered until the next opening.+In addition, the window itself can be dragged around the screen and resized. The position and size of the window ​are remembered until the next opening.
  
-The operator can quickly send a reply to the driver (the //Send messages to driver// command should be configured in the unit properties in advance). Click on the green triangle-shaped button and enter the responce ​text in the dialog box to send it. +The operator can quickly send a reply to the driver (the //Send messages to driver// command should be configured in the unit properties in advance). Click on the green triangle-shaped button and enter the response ​text in the dialog box to send it. 
  
 Besides, you can generate the report called //​[[user/​reports/​tables/​chat|Chat]]//,​ which contains all the chat history including the operator and driver messages for the specified period of time.  Besides, you can generate the report called //​[[user/​reports/​tables/​chat|Chat]]//,​ which contains all the chat history including the operator and driver messages for the specified period of time. 
  
 :!: Note. :!: Note.
-The automatic appearance of messages from the drivers on the screen can be turned off. To do this, uncheck the //Automaticall ​display popup events// box in the user settings. In this case, the arrival of a new notification will be indicated only by the appearance of a figure in a red background in the bottom panel of the program next to the communication icon. To read the notifications,​ you need to click on this sign.+The automatic appearance of messages from the drivers on the screen can be turned off. To do this, uncheck the //Automatical ​display popup events// box in the user settings. In this case, the arrival of a new notification will be indicated only by the appearance of a figure in a red background in the bottom panel of the program next to the communication icon. To read the notifications,​ you need to click on this sign.
  
 Correspondence with driver can be fulfilled with the help of a specially developed app — [[http://​apps.wialon.com/?​lang=en#​chatterbox|Chatterbox]]. This application allows to send not only commands but also SMS messages. ​ Correspondence with driver can be fulfilled with the help of a specially developed app — [[http://​apps.wialon.com/?​lang=en#​chatterbox|Chatterbox]]. This application allows to send not only commands but also SMS messages. ​
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 To indicate a checkpoint, start typing in the corresponding field. In the dropdown list, depending on the filter used, you can find the possible variants along with their source information. To indicate a checkpoint, start typing in the corresponding field. In the dropdown list, depending on the filter used, you can find the possible variants along with their source information.
  
-Moreover, you can add a checkpoint directly from the map. To do this, click on the {{:​icons:​point_on_map.png?​nolink|}} icon to the right of the field. Move on the map to the target position, and double click on it. As a result, a checkpoint will be indicated automatically.+Moreover, you can add a checkpoint directly from the map. To do this, click on the {{:​icons:​point_on_map.png?​nolink|}} icon to the right of the field. Move on the map to the target position, and double-click on it. As a result, a checkpoint will be indicated automatically.
  
 If a checkpoint is added from a route, all the points of the route are added. However, if the route contains moving units as checkpoints,​ they will be omitted. If a checkpoint is added from a route, all the points of the route are added. However, if the route contains moving units as checkpoints,​ they will be omitted.
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