Wialon help center has been launched

From June, 2021, docs.wialon.com is to be discontinued. Please look for answers to your questions in the new help center.

Starting June, after visiting docs.wialon.com, the system will redirect you to the Wialon help center. By the way, we kindly recommend you to update the links in your bookmarks or notes.

Top Panel

In the upper panel on the left there is the logo of the tracking services provider, and on the right, there is the menu setting button and the username under which the user logs on.

The main menu of the program occupies the central part of the top panel. It contains different elements depending on the settings applied and also on the modules provided.

User Menu

In the right corner of the top panel, the user's login is displayed, under which the authorization has been made. Meanwhile, one more login can be specified in parenthesis if the main user logged in on behalf of the other.

When clicking on the user name, an additional menu appears. It contains the following options:

  • User settings
    Opens the user settings dialog for viewing and/or editing.
  • Manage applications
    Opens the manage applications dialog.
  • Locator
    Opens the locator's dialog.
  • Import/Export
    Enables to transfer the settings of units, users, resources' contents (refer to Import and Export).
  • Quick Start
    Opens the tutorial. The Quick Start service is required.
  • Help
    Help request. Can be unavailable.
  • Technical support
    Technical support request. Can be unavailable.
  • Logout
    Click here to log out of the system (session termination).

Help and Technical support are links to third-party Internet resources containing either documentation or technical support. By default, they are disabled. To activate these options, contact Gurtam Help System and provide corresponding URL addresses.

Information Notices

Information notices from the service manager can appear in the top panel under the username, as well as notices on the number of days left before blocking the tracking system (if specified by the tariff agreement).

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