Table of Contents


The user is a system macro object which has its unique name (login) and password. Using this login and password users can enter one of Wialon interfaces where they can control their units (end users) or manage the system itself (users-managers).

A user has access rights to interact with other system objects (units, other users, resources, etc.). These rights are assigned by a system manager. Besides, a user can be a creator of these objects, which also affects the hierarchy of access rights. Manager's duty is to properly build this hierarchy.

Users as system objects also have some specific applications in Wialon main interface, as described below (send SMS, control user activity, etc.).

Working with Users

Working with users is possible both in CMS Manager and in the main interface. In CMS Manager, open the Users tab in the navigation panel on the left of the window.

There is a button to create a new user, a filter to search existent users, and a button (optional) to send informational notices to your users.

The table of results contains the following columns: Name, Creator, Account, Billing plan, Last visit, Login as, Delete. The of information in cells, as well as the availability of buttons, depends on the access rights towards the selected user.

In the Login as column, next to the name of each user there is a list of sites available to his account. The drop-down list of the Login as column displays the list of sites available to the user account. To log in as a different user, select the required site and press the icon . His name will be displayed in the parenthesis next to yours. Selected site opens in a new tab. To return to the main user, click on his name in the top panel.

:!: To be able to log in as a different user, the Act as given user access right is required.

Standard operations described below (such as create, view, edit, copy) can be applied to users in the same way as to other system objects. However, the following peculiarities should be taken into consideration:

  • Users cannot be deleted as easily as other system objects. Actually, only users who are not creators of any other system objects can be deleted. To delete a user, press the red delete button against their name and confirm your intentions (a dash is displayed instead of the button if you have no rights for deletion). If you are trying to delete a user who is the creator of any items in the system, you get an alert which lists all these objects, and they should be deleted prior to their creator. Nevertheless, automatic deletion of all subordinated items together with their creator is still possible — through deleting an account they belong to.
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