Account Properties

Account Properties dialog can contain up to 6 tabs. Their availability depends on the access rights.

General

The General tab has 3 sections. However, only the first one is available to the users with the minimum access. This section holds the name of the account, information about the creator, account, and parent account.

The second and third sections are designed mainly to add payment and block/unblock account.

The second section lists the billing plan, current balance, blocking limits, and the status of the account: active or blocked.

The Balance row shows the current monetary balance as well as the number of days left (if the option Block by days is enabled on the Restrictions tab of the same dialog). The row below specifies the limits at which the account is supposed to be blocked. Here, the limits are just displayed; they can be modified on the same Restrictions tab.

If the account is blocked, the corresponding checkbox is selected and the date of the blocking is shown in addition. If the account is active, the box is unchecked and the date of the estimated blocking is displayed (only if the option Block by days is enabled for the account). You can change the state of the checkbox manually if you, for instance, need to unblock the account as soon as the payment arrives. This box can also be checked manually to block the account, however, this strategy works correctly only if the money balance is zero or negative or if the amount of days left is less than 0. Note that to alter the position of the checkbox, there is no need to open the dialog — it can be done in the list of accounts itself, in the Status column.

Adding a payment or days is done in the third section of the General tab.

To register a payment, enter the sum and comment (obligatory) and click Register. The sum will be added to the current balance, and the payment will be saved in the payment history (see the Statistics tab).

If the option Block by days is enabled, the field to add days will be available as well. The required number of days can be entered manually or specified using the calendar (the button to the right of the days entry field). Money and days can be added simultaneously in one payment or separately from each other.

Services

The Services tab in the Account properties dialog allows to manage the number of available units, SMS, geofences and other system objects, as well as enable or disable access to different services (such as retranslator, Wialon Mobile, jobs, etc.) and define their cost. The list of available services depends on the billing plan and activated modules.

Services can be sorted by the first or second column, i.e. by name (alphabetically) or status (enabled/disabled).

Service statuses:
— service enabled,
— service disabled.

For enabled services, you can set the allowed number and cost, as well as the reset interval, if necessary. To set a quantitative limit on the service, just enter the necessary number in the corresponding field. For example, if you set the Geofences field as 11, it will mean that only 11 geofences can be created within this account.

In some cases, a reset interval should be added to the quantity. For example, to set a limit of 5 text messages per hour. Other possible reset intervals are per day, per week, or per month.

Along with the limit, you can set the cost in the format: COUNTER1:VALUE1;COUNTER2:VALUE2;VALUE3. The counter must be a positive integer (but values can be fractional). Each next counter (COUNTER (N + 1) must be greater than the previous one (COUNTER (N). Here are some examples of cost lines:

Service Cost line Interpretation
SMS messages 1:0;10:1.5;-1 The 1st SMS is free, from 2nd to 10th the cost for one SMS is 1.5 c.u. The 11th SMS is not allowed to be sent.
Units 1:0;5:10;10:3;50:1 The first unit is free, from 2nd to 5th they will cost 10 c.u., from 6th to 10th — 3 c.u., from 11th to infinity — 1 c.u.
Geofences 5:0;-1 5 geofences can be created for free. The creation of the 6th geofence is prohibited.

The gray icon next to the service means that the state and restrictions for this service are taken from the billing plan assigned to the account. If the state or restrictions have been modified at some point and thus redefined for the account individually, the button becomes active. Press it to restore the values of the default billing plan.

In the Used column, you can see the number of objects of the corresponding type, which have already been created in the account. This is relevant only for countable types of services (such as units, drivers, etc.) and makes no sense for uncountable (such as SKD, Eco driving, etc.).

Restrictions

Dealer rights
Check this box to create a sub-dealer, i. e. the account with the same rights and features (access to modules, services, billing plans) as the parent account. Next, specify the billing plans that will be available to it.

:!: The Dealer rights option cannot be deactivated as long as it is a parent account.

The next three options are connected with restricting the activity of users in case of nonpayment. Usually, these values are either zero or negative (to give users the possibility to use the tracking system for some time after the expiration of the balance or days). If these options are not enabled, they will be borrowed from the assigned billing plan or parent account.

Block by balance
Enter the balance (the amount of money in the account), at which the account will be blocked.

Limit by balance
Indicate the balance of the account, after reaching which certain services and access to the CMS Manager should be disabled.

The following services become unavailable once the balance limit is reached:

  • create units;
  • create unit groups;
  • create resources;
  • create users;
  • messages;
  • apps.

The following services become unavailable once the balance limit is reached only if the price was indicated in the Services tab:

  • SMS messages;
  • E-mail notifications;
  • E-mail reports;
  • Google services;
  • Yandex services.

Block by days
Specify the number of days reaching which the account will be blocked. This will work regardless of the Block by balance option. If both these parameters are adjusted, an account will be blocked when either of these conditions is met. In this case, the account can be blocked automatically not only with zero or negative balance but also if the specified number of days has expired. It can be useful for the demo access, for example, or the monthly fee control. When the counter reaches the number of days specified in this field, the service is automatically blocked.

If the Block by days option was activated and this state was saved, on the General tab will appear the balance of days left, as well as the line to add days when registering payment. Days counter decreases automatically every day. :!: The days are counted according to UTC +3.

When 5 days are left, a special warning starts to come up each time the user logs in to the system: 'Your account will be blocked. … days left.' Messages continue to appear until the number of days on the counter becomes less than zero. Then, the user receives the following message: “Attention! Your account will be blocked soon.”

History period
This setting allows you to specify the amount of time that the data will be stored on the server. It can be indicated in days or months. Start typing the value into the field, and then select the days/months option from the appeared drop-down list. All the messages older than the indicated period will be automatically removed from the database. The default value of history storing is taken from the billing plan settings. If the period indicated for the account exceeds the one indicated for the billing plan assigned to this account, the period of data storage is taken from the billing plan. If the history period value is less than the one indicated for the billing plan, then the history storing period is taken from the account settings. To restore the default value, enter 0.

:!: Attention! A subordinate account cannot have more features than the parent one. Therefore, if the history period set for it is higher than the parent account's one, the restriction is taken from the latter.

Statistics

On the Statistics tab, you can view all additions to the balance as well as all withdrawals. Define time interval and press Show. All payments and withdrawals are shown in the table. Moreover, to see them separately, use a drop-down filter (in this case you should press the Show button again).

The table shows both payments and added days together with the comments given when payment/days were added.

Advanced

Custom FTP server

When sending report to e-mail by job or notification, there is a possibility to choose if you would like to receive files/archives or a link to the FTP server where the files/archives are stored. On the Advanced tab you can indicate your own FTP server for storing files or archives.

By default, Wialon FTP-server is used. In order to set a custom one, check the corresponding box and fill in its host, login, password, and a directory for files/archives storage.

Custom letter template

To specify the subject and the body of a letter that is automatically sent by e-mail upon job or notification execution, it is necessary to check this box and fill in the corresponding fields. Fields can be filled manually or chosen from a standard set of parameters (click required ones) which will be converted to the latest values at the moment of sending. :!: The type of the job or the action for the notification must be Send a report by e/mail.

Other tabs of the Account or Resource properties dialog — Access and Custom Fields — have standard contents described above.

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