Access Rights

Access Control List, or ACL.

Access rights refer to the possibility to see certain system objects and carry out permitted actions over them. In the first place, access rights are applied to the system macro objects such as accounts (resources), units, users, units groups, and retranslators. See more...

Access rights are defined primarily by service manager of the management interface – CMS Manager. However, in some cases it can be done by end users. Rightholders can be any users of the system including managers and end users of any level.

Rights are assigned to each user individually when creating or editing this user, on the Access tab. Alternatively, access rights can be rearranged through dialogs of other macro objects, on their Access tab.

Types of Rights

The set of standard rights ('Item ACL') that are applicable to any type of macro object is as follows:

  • View item and its basic properties
  • View detailed item properties
  • Manage access to this item
  • Delete item
  • Rename item
  • View customs fields
  • Manage custom fields
  • View admin fields
  • Manage admin fields
  • Edit not mentioned properties
  • Change icon
  • Query messages or reports
  • Edit ACL propagated items
  • Manage item log

See more about standard rights...

Besides, special rights can be applied to each object type – a list of permitted/prohibited actions that make sense for those particular types of objects. For example, unit ACL includes a special right to create, edit and delete service intervals, user ACL includes a right to act as given user, resource ACL includes the right to create, edit, and delete geofences, etc. See more information about special rights for each type of object in the following sections:

On the Access tab of every item, all rights are divided into two sections. The upper part displays standard rights, and it is the same for any object. The contents of the lower part depend on item type as it represents special rights.


It is important to maintain the hierarchy when assigning rights:

  • The user-creator has all the rights on created item, and they can be limited only by the user of a higher level.
  • It is impossible to give a user more rights on an item, than the creator of this user has towards this item.
  • If a user is allowed to define rights for other users, no more rights than this user has can be given.
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